Effective date 26 June 2026
Welcome to Yuruka, an AI-powered recruitment and hiring platform owned and operated by Controlshift Talent Private Limited (“Controlshift”, “Company”, “we”, “our”, or “us”).
Registered Office:
944, Block C, Sushant Lok Phase 1 Gurugram, Haryana – 122001 India
Website: https://yuruka.com
Email: support@yuruka.com
This Privacy Policy explains how we collect, use, store, process, disclose, and protect personal information when you use Yuruka, our websites, applications, APIs, integrations, AI-powered recruitment services, telephony services, assessments, interviews, onboarding services, and any related products or services (collectively, the “Services”).
This Privacy Policy applies globally and is intended to comply with applicable privacy and data protection laws, including but not limited to:
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
Yuruka is an AI-powered recruitment platform that enables organizations, recruitment agencies, enterprises, educational institutions, and employers to manage the complete hiring lifecycle.
Our Services include, but are not limited to:
This Privacy Policy applies to:
This Privacy Policy also applies to personal information processed through our AI-powered features.
Depending on how you use Yuruka, we may collect the following categories of information.
This includes:
When candidates apply for jobs or are added into Yuruka by recruiters, we may process:
When candidates participate in AI-powered interviews, we may process:
Candidates are informed before AI interviews are recorded.
Where customers use Yuruka’s built-in calling features, we may process:
Customers are responsible for complying with all applicable call-recording and consent laws in the jurisdictions where they operate.
When candidates complete assessments, we may process:
When customers create an account, we may collect:
Passwords are stored using industry-standard hashing techniques and are never stored in plain text.
Payments are currently processed through Razorpay.
We do not store complete debit card, credit card, UPI PIN, CVV, or banking credentials.
Payment processors may collect:
Such information is governed by the payment processor’s own privacy policy.
We automatically collect certain technical information, including:
When authorized by users, Yuruka may access limited information from integrated services such as:
Depending on permissions granted, we may access:
We only request and access the minimum information necessary to provide the functionality you have chosen to enable. Access to Google services is limited to the permissions granted by the user and may be revoked at any time through the user's Google Account settings or within Yuruka.
When recruiters use Lead Bank or AI sourcing features, Yuruka may process publicly available professional information and customer-uploaded recruitment data for sourcing, matching, and candidate discovery in accordance with applicable laws and contractual obligations.
When you contact us, we may collect:
Yuruka is not intended for children under the age of 16\.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected without appropriate authorization where required by law, we will take reasonable steps to delete it promptly.
We collect information through various sources, including:
Yuruka processes personal information only for legitimate business purposes and in accordance with applicable data protection laws.
We may use your information for the following purposes:
To provide, operate, maintain, and improve the Services, including:
We use artificial intelligence to assist customers with recruitment-related activities, including:
AI-generated results are intended to assist recruiters and hiring teams and should not be relied upon as the sole basis for employment decisions.
Customers remain solely responsible for all hiring decisions.
We use your information to:
We do not send promotional communications where prohibited by applicable law without the required consent.
Your information may be used to:
We may use aggregated and de-identified information to:
Where personal information is used for AI model improvement, we implement appropriate safeguards and, where required by law, obtain necessary permissions or use de-identified or anonymized data.
For clarity, Google Workspace API data is never used to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models.
We may process information to:
Depending on your location, we process personal information based on one or more of the following legal grounds.
Where required by law, we process personal information based on your consent.
Examples include:
You may withdraw consent at any time where processing is based solely on consent.
Withdrawal of consent does not affect processing already carried out before the withdrawal.
We process information where necessary to:
Without such processing, we may be unable to provide the Services.
Where permitted by law, we process information to pursue legitimate business interests, including:
We ensure these interests do not override the rights and freedoms of individuals.
We may process information where required to:
Yuruka incorporates artificial intelligence into various recruitment workflows.
These include:
While AI assists recruiters, Yuruka does not independently hire, reject, or make employment decisions on behalf of customers.
All final recruitment decisions remain the sole responsibility of the customer using the platform.
Candidates may request clarification regarding AI-assisted evaluations where required by applicable law.
Yuruka may allow users to connect their Google Account to enable features such as Google Calendar integration, interview scheduling, and meeting management.
When you authorize Yuruka to access your Google Account, we only access the Google user data necessary to provide the functionality you have requested.
Google user data is used solely to provide and maintain the functionality explicitly requested by the user, such as interview scheduling, calendar synchronization, and meeting management.
Controlshift Talent Private Limited does not:
• Sell Google user data. • Use Google user data for advertising purposes. • Use Google Workspace API data to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models. • Share Google user data with third parties except as necessary to provide the Services, comply with applicable law, or with your explicit consent.
Users may revoke Yuruka's access to their Google Account at any time through their Google Account permissions or by disconnecting the integration within Yuruka.
Yuruka's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements, where applicable.
Yuruka provides telephony and AI interview capabilities.
AI-powered interviews are recorded.
Candidates are informed before the interview begins that the interview may be recorded, transcribed, analyzed, and stored for recruitment purposes.
By participating in the interview after receiving such notice, candidates acknowledge and consent to such processing where consent is the applicable legal basis.
Customers may use Yuruka’s built-in calling functionality.
Call recordings may be enabled by customers for quality assurance, recruitment documentation, compliance, and internal review.
Yuruka does not independently determine whether call recording is lawful in a particular jurisdiction.
Customers are solely responsible for:
Controlshift Talent Private Limited shall not be responsible for a customer’s failure to comply with applicable recording or privacy laws.
To provide, operate, maintain, secure, and improve the Services, Yuruka engages trusted third-party service providers (“Service Providers”) that may process Personal Data on our behalf.
These Service Providers are engaged only for purposes consistent with this Privacy Policy, our contractual obligations, and applicable data protection laws.
Depending on the Services you use, we may engage providers in categories including, but not limited to:
We require our Service Providers to implement appropriate technical, organizational, and contractual safeguards designed to protect Personal Data and process it only in accordance with our instructions and applicable law.
To maintain operational flexibility and infrastructure security, Yuruka does not publish a comprehensive list of all Service Providers within this Privacy Policy.
Enterprise Customers, existing Customers, regulators, or prospective Customers conducting security, procurement, or compliance reviews may request additional information regarding our current Service Providers by contacting support@yuruka.com, subject to reasonable verification, confidentiality obligations, or applicable contractual requirements.
For Customers who have entered into a Data Processing Addendum (DPA), additional information regarding subprocessors may be provided in accordance with the applicable agreement.
We may use secure cloud hosting providers, content delivery networks, storage providers, monitoring providers, and infrastructure vendors necessary to operate the Services.
Our list of subprocessors may change over time as we improve the Services.
We take reasonable steps to ensure that third-party service providers maintain appropriate technical and organizational safeguards to protect personal information.
Yuruka is a global platform.
Personal information may be transferred to, processed in, or stored in countries other than the country in which it was originally collected.
Where required by applicable law, we implement appropriate safeguards for international data transfers, including contractual safeguards and other lawful transfer mechanisms.
By using the Services, you acknowledge that your information may be processed in multiple jurisdictions in accordance with this Privacy Policy.
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.
Retention periods may vary depending on the nature of the information and the Services used.
Examples include:
Retained while the account remains active and for a reasonable period thereafter where required for legal, accounting, fraud prevention, or operational purposes.
Candidate resumes, profiles, interview reports, assessments, and recruitment records may be retained for the duration determined by the customer or as required by applicable law.
Customers are responsible for determining appropriate retention periods for candidate data processed on their behalf.
AI interview recordings, transcripts, and related reports are retained only as long as necessary for recruitment, compliance, dispute resolution, or customer requirements.
Call recordings may be retained according to customer settings, applicable law, contractual obligations, or legitimate business requirements.
Financial transaction records may be retained for the period required under applicable tax, accounting, and financial regulations.
Purchased credits remain valid for twelve (12) months from the date of purchase unless otherwise agreed in writing.
Unused credits automatically expire upon completion of the validity period.
Expired credits are non-refundable, non-transferable, and cannot be reinstated unless required by applicable law.
Once personal information is no longer required for the purposes for which it was collected, we will securely delete, anonymize, or de-identify such information unless a longer retention period is required or permitted by law.
Protecting personal information is one of our highest priorities.
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, misuse, or loss.
Our security measures may include:
While we strive to protect personal information using industry-standard security practices, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security.
Depending on your jurisdiction, you may have certain rights regarding your personal information.
These rights may include:
We may require verification of identity before fulfilling requests relating to personal information.
Certain requests may be declined where we are legally permitted or required to retain information.
Customers using Yuruka acknowledge and agree that they are responsible for ensuring that their use of the Services complies with all applicable laws.
Customers are responsible for:
Where Yuruka processes personal information on behalf of customers, Yuruka generally acts as a data processor or service provider, while the customer remains the data controller or business responsible for determining the purposes and means of processing.
Because Yuruka operates globally, personal information may be processed in countries other than the country in which it was originally collected.
Where required by applicable law, we implement appropriate safeguards for international data transfers, including contractual safeguards and other legally recognized transfer mechanisms.
By using the Services, users acknowledge that their information may be transferred internationally in accordance with this Privacy Policy.
Yuruka is intended for business and professional recruitment purposes.
Our Services are not directed toward children.
We do not knowingly collect personal information from individuals under the age of sixteen (16), or such other minimum age required under applicable law.
If we become aware that personal information relating to a child has been collected without appropriate authorization where required, we will take reasonable steps to delete such information promptly.
Our Services may contain links to third-party websites, applications, or services.
We do not control such third-party services and are not responsible for their privacy practices, security, or content.
Users are encouraged to review the privacy policies of third-party services before providing personal information.
In the event of a merger, acquisition, corporate restructuring, investment, financing, sale of assets, insolvency, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Any successor entity shall continue to honor this Privacy Policy or provide an updated privacy notice where required.
We may update this Privacy Policy from time to time to reflect:
When material changes are made, we will update the “Last Updated” date and, where required by law, provide additional notice through the Services, email, or other appropriate communication channels.
Continued use of the Services after such updates constitutes acceptance of the revised Privacy Policy to the extent permitted by applicable law.
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Controlshift Talent Private Limited
Registered Office:
944, Block C Sushant Lok Phase 1 Gurugram, Haryana – 122001 India
Website: https://yuruka.com
Email: support@yuruka.com
This Privacy Policy shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Nothing in this Privacy Policy limits any mandatory rights available to individuals under applicable data protection laws, including the GDPR, UK GDPR, the Digital Personal Data Protection Act, 2023, or other applicable legislation.
Requests relating to:
may be submitted to:
Email: support@yuruka.com
We will respond within the time period required by applicable law.
This Privacy Policy forms part of the legal terms governing the use of Yuruka and should be read together with:
© Controlshift Talent Private Limited. All Rights Reserved.
