Yuruka

AI Usage Policy

Effective date 24 June 2026

1. Introduction

This AI Usage Policy (“Policy”) governs the use of Artificial Intelligence (“AI”) features available through Yuruka, a product owned and operated by Controlshift Talent Private Limited (“Controlshift”, “Yuruka”, “Company”, “we”, “our”, or “us”).

This Policy forms an integral part of the:

  • Terms of Service
  • Privacy Policy
  • Acceptable Use Policy

By accessing or using any AI-powered feature within Yuruka, you acknowledge that you have read, understood, and agree to this Policy.

2. Purpose

Yuruka provides AI-powered recruitment tools designed to assist organizations in streamlining hiring processes.

Our AI is intended to support—not replace—human decision-making.

Final recruitment, employment, promotion, onboarding, compensation, or termination decisions must always be made by appropriately authorized human decision-makers.

3. AI Features

Depending on your subscription or purchased Services, Yuruka may provide AI-powered functionality including, but not limited to:

  • AI Candidate Sourcing
  • AI Resume Parsing
  • AI Resume Matching
  • AI Candidate Ranking
  • AI Candidate Recommendations
  • AI Screening Calls
  • AI Voice Interviews
  • AI Avatar Interviews
  • AI Technical Interviews
  • AI HR Interviews
  • AI Coding Assessments
  • AI MCQ Assessments
  • AI Interview Reports
  • AI Hiring Recommendations
  • AI Candidate Summaries
  • AI Communication Analysis
  • AI Skill Analysis
  • AI Workflow Automation
  • AI Recruitment Insights
  • AI Report Generation

These features are collectively referred to as the “AI Services.”

4. AI as an Assistive Tool

The AI Services are designed to assist recruiters and employers.

AI outputs are advisory only.

Customers remain solely responsible for:

  • Reviewing AI-generated outputs.
  • Verifying candidate information.
  • Conducting appropriate interviews.
  • Performing background verification where required.
  • Making hiring decisions.
  • Ensuring compliance with employment laws.
  • Ensuring compliance with anti-discrimination laws.
  • Ensuring compliance with applicable regulations.

No employment decision should be based solely on AI-generated outputs.

5. Accuracy of AI Outputs

Artificial Intelligence is probabilistic.

Accordingly:

  • AI outputs may contain errors.
  • AI outputs may be incomplete.
  • AI outputs may be inaccurate.
  • AI outputs may become outdated.
  • AI outputs may misinterpret context.
  • AI outputs may generate inconsistent responses.

Yuruka does not guarantee that AI outputs are:

  • Correct
  • Complete
  • Reliable
  • Current
  • Suitable for a particular hiring decision

Customers should independently verify all AI-generated information before relying upon it.

6. Bias & Fairness

Controlshift Talent Private Limited is committed to developing AI systems that support fair and responsible recruitment.

However:

  • AI systems may reflect limitations present in training data or user-provided information.
  • AI cannot guarantee the complete elimination of bias.
  • AI outputs should always be reviewed by qualified personnel.

Customers remain responsible for ensuring that their hiring processes comply with applicable anti-discrimination and equal employment opportunity laws.

7. AI Interviews

AI-powered interviews may include:

  • Voice conversations
  • Avatar-based interactions
  • Technical interviews
  • HR interviews
  • Follow-up questioning
  • Candidate scoring
  • Interview summaries
  • Skill evaluations

Candidates should be informed that AI may be used during the interview process where required by applicable law.

Where interviews are recorded, customers are responsible for ensuring compliance with applicable recording and consent requirements.

8. AI Assessments

Yuruka may provide AI-assisted coding assessments, MCQ assessments, technical evaluations, and skill-based assessments.

Assessment results are intended to assist recruiters.

Customers remain solely responsible for interpreting assessment results and determining their relevance to a particular role.

9. AI Calling

Yuruka may provide AI-powered calling functionality for candidate screening and recruitment.

Customers remain responsible for:

  • The content of AI calling campaigns.
  • Compliance with telecommunications laws.
  • Compliance with privacy laws.
  • Compliance with call recording laws.
  • Obtaining any legally required notices or consents.

Yuruka is not responsible for unlawful or unauthorized use of AI calling features.

10. Human Oversight

Customers agree that appropriately qualified personnel will review AI-generated outputs before making significant employment-related decisions.

Human review should include, where appropriate:

  • Resume verification
  • Interview review
  • Assessment review
  • Background verification
  • Candidate interaction
  • Employment eligibility verification

11. Prohibited AI Uses

Customers shall not use AI Services to:

  • Make unlawful employment decisions.
  • Discriminate on the basis of protected characteristics.
  • Generate fraudulent employment documents.
  • Harass individuals.
  • Create deceptive communications.
  • Produce unlawful content.
  • Circumvent applicable laws.
  • Impersonate individuals.
  • Mislead candidates regarding the involvement of AI.
  • Violate privacy rights.

12. AI Training

Unless expressly agreed in writing, Controlshift Talent Private Limited does not use Customer Content submitted through Yuruka to train publicly available or shared foundation AI models.

Customer Content is processed only to provide, maintain, secure, improve, and support the Services in accordance with our Privacy Policy, applicable agreements, and applicable law.

Where anonymized or aggregated information is used to improve platform performance, such information will not be used to identify individual customers or candidates.

13. Intellectual Property

AI-generated outputs remain subject to applicable intellectual property laws.

Customers are responsible for ensuring that their use of AI-generated outputs complies with applicable laws and third-party rights.

Nothing in this Policy transfers ownership of Yuruka’s AI models, algorithms, software, or proprietary technology.

14. Availability of AI Services

AI Services depend upon:

  • Computing resources
  • Third-party infrastructure
  • Network connectivity
  • Cloud service providers
  • External AI components

Accordingly, AI Services may experience interruptions, delays, maintenance, or temporary unavailability.

Controlshift Talent Private Limited does not guarantee uninterrupted AI availability.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Controlshift Talent Private Limited shall not be liable for:

  • Hiring decisions.
  • Employment outcomes.
  • Candidate suitability.
  • AI inaccuracies.
  • AI hallucinations.
  • AI-generated errors.
  • AI-generated recommendations.
  • Missed candidates.
  • Rejected candidates.
  • Business losses resulting from reliance on AI outputs.

Customers remain solely responsible for all decisions made using AI-generated information.

16. Regulatory Compliance

Customers are responsible for ensuring that their use of AI Services complies with all applicable laws and regulations, including those relating to:

  • Employment
  • Privacy
  • Anti-discrimination
  • Telecommunications
  • Consumer protection
  • Artificial intelligence

Where local law requires disclosures regarding the use of AI in recruitment, customers are responsible for providing such disclosures unless otherwise expressly agreed in writing.

17. Updates to this Policy

We may update this AI Usage Policy from time to time to reflect:

  • Changes in AI technology
  • Regulatory developments
  • Product improvements
  • Security enhancements
  • Operational requirements

Material updates will be reflected by updating the “Last Updated” date.

Continued use of AI Services after such updates constitutes acceptance of the revised Policy.

18. Contact Us

Controlshift Talent Private Limited

Registered Office:

944, Block C Sushant Lok Phase 1 Gurugram, Haryana – 122001 India

Website: https://yuruka.com

Email: support@yuruka.com

© Controlshift Talent Private Limited. All Rights Reserved.